All orders carried out on the website are subject to this general conditions of sale. ADNeyes & Third Man Studio reserve the right to adapt or modify these general conditions of sale at any time. The version of the general conditions of sale applicable to all transactions is the version available on the website www.edouardguitonasylum.com at the time of the order.
1. The Client
The Client hereby declares being a natural person, of at least 18 years of age with legal capacity or with parental authorisation enabling him/her to place an order on the website.
In the event of a mistake in the addressee’s details, ADNeyes & Third Man Studio shall not be held responsible if the product cannot be delivered.
ADNeyes & Third Man Studio reserve the right to cancel any orders when the IP address of the client is located in a country that is different to the invoice and/or deliver address.
2. The Products
The products offered for sale are described on the website.
ADNeyes and Third Man Studio pay great attention to the presentation and description of the products in order to provide best inform the Client.
However, it is possible for small errors to be found on the website, which the client acknowledges and accepts.
Decorative elements and equipment required for assembling and painting the figurine are not included.
The products are not suitable for children only for adults.
The products contain small parts that can be swallowed.
The photographs are non-contractual and used as an example.
3. The Order
The orders made on the website are subject to the procedure implemented by ADNeyes & Third Man Studio which is made up of several stages that the client must follow in order to confirm his/her order. The Client will have the possibility, prior to confirming the order, to check the details of said order and the total price, and to correct any errors before confirming the order and expressing his/her acceptance. Any order confirmed by the Client implies acceptance of all of the stipulations in these general conditions of sale.
ADNeyes & Third Man Studio shall refuse any order from a client with which there is an on-going dispute or incident pertaining to payment of a previous order or who would infringe the provisions of these general conditions of sale.
If this should happen, ADNeyes & Third Man Studio will inform the Client by email.
Unless the Customer contacts ADNeyes & Third Man Studio to correct incorrect information or conflicting with these general conditions of sale, ADNeyes & Third Man Studio, reserve the right to no process the order. A confirmation email summarising the order (products, price, product availability, quantity…) will be sent to the customer by ADNeyes & Third Man Studio. To this effect, the customer formally accepts the use of email by ADNeyes & Third Man Studio for confirming the content of the order.
4. Price and Payment Terms
1. Price setting
Prices of the products are shown in USD, including all taxes and shipping costs. ADNeyes & Third Man Studio reserve the right to change their prices at any time but the products will be invoiced based on the rates in force at the time the order was submitted, subject to availability.
2. Payment terms
The product price is payable on the day of the order. Purchases can be paid for using credit/debit card as indicated on the website.
The data recorded and stored by ADNeyes & Third Man Studio constitute proof of the order and all transactions made. The data recorded by the payment system constitutes proof of financial transactions.
Deliveries are sent to the address given by the customer. Deliveries cannot be made to hotels or to PO boxes.
In order for the delivery to me made, the customer must provide an accurate and complete delivery address (such as, in particular: street number, building, access codes, interphone name and/or number, etc.).
The delivery times indicated are indicative, and correspond with average processing and delivery times.
ADNeyes & Third Man Studio cannot be held responsible for the consequences ensuing any delays that are out of their control.
Should a package be damaged (already open, products missing…), the customer undertakes to notify the haulier and ADNeyes & Third Man Studio, within 3 days of receiving the product.
6. Right of withdrawal
The Customer has a right of withdrawal that he/she can exercise without cause, within seven (7) days following delivery of the order by returning the new products (in their original packaging, unassembled, unpainted) at their cost.
Refunds of the product for reasons outlined in article VI will be made by ADNeyes & Third Man Studio within a maximum of 30 days after receiving said products. The refund will be made in accordance with the method of payment chosen by the customer at the time of the order or in the form of a voucher.
8. Applicable law
All orders shall imply the customer’s acceptance of the general conditions of sale. French law governs these general conditions of sale. In the event of a dispute, only French courts shall be competent. In the event of any difficulties or claims concerning an order, the customer can contact Customer Services in order to find an amiable solution.
9. Data protection
The data collected by ADNeyes & Third Man Studio during the customer’s order are necessary for managing the transaction and, as such, may be sent, in part or in full, to ADNeyes & Third Man Studio’s service providers. The Customer is informed that this data may be also be collected by bodies in charge or order analysis and bankcard fraud. Pursuant to the French Data Protection act n°78-17 of 6 January 1978, the customer has a right to access, modify, oppose or remove any data concerning him/her.